Frequently Asked Questions
Everything you need to know about shopping with Pretty Kitty Fashion
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return policy for a full refund or exchange. Items must be in their original condition, unworn, and with all tags still attached.
How do I know which size to choose?
Each product page features a detailed size guide. Since vintage-style clothing can vary in fit, we recommend measuring yourself and comparing it to our specific brand chart for the perfect fit.
Do you ship internationally?
Yes, we ship our vintage-inspired collections worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I track my order?
Absolutely. Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Klarna for flexible payment options.